Terms of use and privacy policy

belcall AG

Terms of use

These terms of use, together with supplementary provisions, including the privacy policy, contain the relevant provisions governing your access to and use of the website www.belcall.ch (hereinafter referred to as the “website”) and the purchase of our services. The operator of this website is belcall AG, Bernstrasse 55, 8952 Schlieren, Switzerland (“belcall” or “we”). Our Privacy Policy, which forms an integral part of these Terms of Use, provides information about how we handle your personal data.

Your access to our website or use of our services, including the processing of your application, is subject to compliance with our Terms of Use. By accessing our website or applying for employment with us or our business clients, you accept the current version of these Terms of Use. If you do not agree to them in whole or in part, you may not access our website or submit an application or communicate with us in any other way.

Intellectual property rights

All copyrights and rights to trademarks, designs, databases and patents as well as other intellectual property rights and know-how on the website remain exclusively with belcall or our licensors.

All elements of the website, including the design, texts and illustrations, are protected by copyright or other intellectual property rights. Reproduction and/or further use of the content beyond personal use is not permitted. Reprinting, inclusion in online services or duplication of the content, including storage and use on optical and electronic data carriers, is only permitted by written agreement with belcall.

Changes

The website is constantly being expanded and we periodically check whether additions or adjustments are appropriate. We reserve the right to make any changes to the website at any time and without prior notice, to supplement, modify or delete the website functionalities and content or to discontinue the operation of the website in whole or in part, temporarily or permanently.

We occasionally make changes to our Terms of Use. The current version of the Terms of Use can be viewed on our website. By continuing to access our website or use our services, you agree to the updated Terms of Use.

Your access

We reserve the right to change the terms and conditions at any time and without prior notice or giving reasons:

  • restrict or block your access to our website;
  • restrict or cancel your storage space; or
  • to delete or refuse to process your personal data.

We also reserve the right to process and disclose personal information as we deem necessary to (i) comply with applicable law or governmental requests, (ii) enforce these Terms of Use, including investigation of potential violations thereof, (iii) detect, prevent, or address fraud, security or technical issues, or (iv) protect and defend the rights, property or safety of belcall, our users or the public.

Warranty exclusion

No guarantees or warranties of any kind are given for the information on the website, either expressly or implicitly, in particular with regard to fitness for use or suitability for a particular purpose. Furthermore, belcall gives no guarantee or warranty that the information or data on the website is of a certain quality, complete, up-to-date or free from viruses, Trojans or other malware, or that its use does not infringe the rights of third parties.

Disclaimer

Any liability of belcall or persons associated with it (such as employees, bodies or shareholders) for any damage of any kind caused by the use or non-availability of the website or information and data is excluded to the extent permitted by law.

Indemnification

To the extent permitted by law, you indemnify belcall and its affiliates against any claims and costs arising in connection with your use of our website or the personal data you provide.

Severability clause

If any provision of these Terms of Use is invalid or unenforceable, it shall be modified in a manner that is as faithful as possible to its content so that it becomes valid or enforceable. The remaining provisions of these Terms of Use shall remain in full force and effect.

Applicable law and place of jurisdiction

These Terms of Use are subject to substantive Swiss law. The ordinary courts in Zurich, Switzerland, shall have exclusive jurisdiction over all claims arising out of or in connection with these Terms of Use or the use of the Website.

Privacy policy

belcall values your privacy. This Privacy Policy demonstrates our commitment to ensuring the privacy and confidentiality of personal data (i.e. any information that can be traced back to an identified or identifiable natural person; “personal data”) that you share with us.

By accessing our website or applying for employment with us, our affiliates or prospective employment organizations and/or employers (our “Business Clients”), you accept the current version of this Privacy Policy. If you do not agree to all or any part of this Privacy Policy, you must not access our website or submit an application.

Processed personal data

The scope and type of personal data processed depends on the nature of our relationship with you:

As soon as you visit our website, we may process certain personal data. This includes the IP address, data traffic and location data as well as the content you access.

If you provide us with the relevant personal data, we process the content of questionnaires and contact forms and other communication data (in particular e-mails).

We also process personal data that you send us as part of an application, including personal master data, education, professional qualifications and all other information required for a corresponding position.

Finally, we process information from users of our website in anonymized, summarized form. This data helps us to gain a better understanding of how our website is used.

This Privacy Policy also applies to the processing of personal data of other persons that you make available to us (e.g. persons who provide you with references). You are responsible for informing the persons concerned about these data protection guidelines. You warrant that the persons whose data you provide to us have consented to this Privacy Policy and to the processing of their personal data as described herein.

Processing purposes

belcall uses personal data to provide functional websites and their content, to provide our services and to communicate with you.
We will only process personal data that you send us as part of an application if this data relates to your suitability for an employment relationship or is necessary for the performance of the corresponding employment relationship.

Cookies

Access to areas requiring registration and the use of certain services is only possible if your Internet browser accepts cookies. Cookies are small text files that are stored in the visitor’s browser and are used to recognize the browser. As a recognized user, you do not have to log in again and again.

You can prevent the installation of cookies by setting your browser accordingly, but this can lead to restrictions in the use of the website. It is generally recommended that you delete the accumulated cookies sporadically. Please refer to the help pages of your browser to find out how this works.

Web analysis tools & tracking

We use Google Analytics, a web analytics service provided by Google Inc (“Google”). The information collected by Google Analytics using cookies about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage. Google may transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google declares that it will not associate your IP address with any other data.

Social plugins

We use social plugins from the social networks Facebook (www.facebook.com), LinkedIn (www.linkedin.com), Instagram (www.instagram.com) and Xing (www.xing.com) (each a “social network”). If you access a page on the website that contains a plugin marked accordingly, your browser establishes a direct connection with the servers of the social network. The content of the plugin is transmitted by the social network directly to your browser, which integrates it into the website.

If you are logged in to the relevant social network, it can assign your visit to our website to your corresponding account. If you interact with the plugins, e.g. by clicking a certain button, the corresponding information is transmitted directly from your browser to the social network and processed there. The purpose and scope of the subsequent data processing by the social network as well as your rights in this regard and setting options for protecting your privacy can be found in the corresponding data protection information of the relevant social network.

Processing basis

The processing of your personal data for the purposes described herein is based, among other things, on our legitimate interest in maintaining communication about our services, unless we have your consent or another basis for the lawful processing of your personal data under applicable law.

Data transfer

Your personal data is used by us, our affiliated companies, our business customers and our carefully selected IT service providers, who are obliged to protect your personal data to the same extent as we do.

Personal data may be processed outside the EU/EEA and Switzerland, including countries that do not guarantee adequate data protection (“third countries”), in particular the USA. Any transfer of your personal data to a third country takes place either on the basis of your express consent or in accordance with a data processing agreement. belcall uses the EU standard contractual clauses with the relevant recipients in the respective third country, which can be accessed here. In the context of an application, you expressly consent to the corresponding transfer and processing of your personal data in a third country.

We do not sell your personal data and only pass it on to other third parties if you have given your prior consent or if this is required by applicable law. We do not monitor your behavior or subject you to a decision based on automated processing.

Data security

The use of or access to your personal data is restricted to those persons who need it.

belcall uses appropriate technical and organizational security measures to protect your data, in particular against accidental or intentional manipulation, disclosure, loss or destruction. Our security measures are continuously improved in line with technological developments and comply with the applicable data protection legislation.

Our website is encrypted using SSL technology to prevent access by unauthorized third parties. However, the transmission of data via the Internet is not completely secure and any transmission of your personal data to the website is at your own risk.

Your rights

We grant you all the rights to which you are entitled under the Federal Act on Data Protection (FADP) and the General Data Protection Regulation EU 2016/679 (GDPR).

Insofar as this is provided for by the applicable law, you have in particular the right:

  • to find out which personal data we process about you in order to check the lawfulness of the processing;
  • to request the correction or completion of your personal data if it is incorrect or incomplete;
  • to request the erasure of your personal data or, in certain cases, a temporary restriction of processing;
  • to object to the processing of your personal data;
  • to receive your personal data in machine-readable form and to pass it on to another provider, provided that the processing is based on your consent or is necessary for the performance of a contract with you and the processing is carried out using automated procedures;
  • to withdraw your consent, provided that our processing is based on your consent.

In order to ensure that you exercise any rights to which you may be entitled, we reserve the right to request such information as will enable us to identify you at our discretion.

Data retention

We only store your personal data for as long as you are a business contact of ours or for as long as storage is necessary or expedient to respond to your inquiries and/or on the basis of applicable law.

Privacy policies of other tools

Contact us

If you are not satisfied with our processing of your personal data, we would like to understand how we can resolve this. Please contact us at info@belcall.ch. If you would like to contact our data protection officer, please send an email to info@belcall.ch.

You also have the right to contact the data protection supervisory authority in your country of residence.

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